In accordance with our substitution policy, we make every effort to guarantee that the product you receive is as similar to the one seen as is humanly feasible. This includes the selection of flower kinds and colour palettes. Because of changes in the seasons and the availability of certain products, there may be times when a different flower or container has to be used. Our top concern is the overall appearance of the arrangement, including the colour scheme, and we will only make substitutes that are of equal or more value and are suitable. Only in situations in which the contents differ significantly from what was advertised will the consumer be alerted in advance. Please click here if you would like further information on our delivery services.